Privacy/data protection policy

Privacy Policy / Data Protection

N1. Collection, processing and use of personal data on the web:


Based on the provisions of the General Data Protection Regulation 2016/679 (RGPD) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that to make use of some of the services offered by our website, it may be necessary for you to provide us with certain personal data that will be incorporated into automated files.


In compliance with the new provisions of Regulation (EU) 2016/679 of the PE and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, regarding to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/EC is repealed, we inform you that the data controller is:


– Domain name: www.detectivehispania.com.

– Company name: DETECTIVES HISPANIA

– DNI: 24236581D

– Main Address: Calle Carcel Baja 19 18001, Granada, Spain.

– Telephone: 958278871.

– E-mail: acastilla@hispania1950.com


To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by contacting the company through any of the means indicated above.


The contents of the Website are intended to inform users of the services offered by the company as a result of the requests, procedures or procedures that the User carries out through the web. The data object of treatment will be those that you provide us through the forms that the page contains at any time or through the emails that the User directs to the email addresses identified in it, as well as those others that are generated while maintaining the corresponding relationship.


All the fields that are indicated as mandatory in any of the forms must necessarily be completed, in such a way that the omission of any of them may make it impossible for us to attend to your request or provide you with the corresponding services.

Additionally, during said data collection, your consent may be requested for another series of purposes that are not directly related to the service or the corresponding relationship. In the event that you do not agree to said additional treatments, check the box for that effect as appropriate.


Information requesters: The personal data used in these cases come from the interested party, who provides them to DETECTIVES HISPANIA by completing the contact form on the Website, by making a phone call, or by sending an email.


These data are used in order to resolve queries and provide information to those who request or expressly authorize it, mainly by email.


The person who accesses this Website (hereinafter, the User), ensures that they are of the minimum legal age established by the General Data Protection Regulation 679/2016 (16 years) or by the national regulations that apply to them. grant consent in relation to the Services of the Information Society.


By accessing this Website, the User expressly accepts all the clauses of its legal information, this privacy policy, and its cookie policy, as well as all those particular conditions collected for the use of certain services. In case of not accepting any of the aforementioned clauses, the User must refrain from accessing this Website.


By accessing the DETECTIVES HISPANIA accounts on social networks, the User accepts the processing of their personal data by them according to their privacy policies: Facebook, Twitter, Instagram, WhatsApp privacy policy.



2. Purpose of the processing of personal data:


2.1. For what purpose will we treat your personal data?


At DETECTIVES HISPANIA we will process your personal data collected through the Website for the following purposes:


– Sending requested information through the contact forms provided on the Website for the purpose of requesting the contracting of the goods and services offered and/or any type of query related to the products or services provided by the company.


Likewise, we remind you that you can oppose the sending of commercial communications by any means and at any time, by contacting DETECTIVES HISPANIA.


The fields of said records are mandatory, being impossible to carry out the stated purposes if these data are not provided.


2.2. For how long is the personal data collected kept?


The personal data provided will be kept while your communication is managed and/or you do not request its deletion and for the minimum time necessary to comply with legal obligations or legal responsibilities may arise for the services provided.



3. Legitimation:


The treatment of your data is carried out with the following legal bases that legitimize it:


– The free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action , such as the marking of a box provided for this purpose.


In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the information requested or to carry out the contracting of the services.



4. Warranty:


The User guarantees that the data provided is true, exact, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the data provided belonged to a third party, the User guarantees that he has informed said third party and obtained his authorization to provide his personal data to DETECTIVES HISPANIA.



5. Data retention:


Your data will be kept as long as the contractual relationship is maintained or for the years necessary to comply with legal obligations, as long as you do not request its termination or for the time necessary to carry out the purposes necessary for those collected.



6. Recipients:

Your data will be kept under strict security measures that guarantee their confidentiality and security. In the same way, they will only be transferred to the entities and for the following purposes:


-Entities and suppliers that provide services to DETECTIVES HISPANIA for the proper performance of these services. These entities and providers are duly accredited and sign the corresponding data processing contract with us in compliance with current data protection regulations.


-Official bodies and entities in compliance with current regulations and laws.


Any international transfer of data when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.


The data will not be communicated to any third party outside DETECTIVES HISPANIA, outside of the cases described above, except legal obligation or prior authorization.


Recipients outside the European Union: DETECTIVES HISPANIA does not transfer personal data to third parties or contract with service providers outside the European Union.



7. Rights:

As an interested party who has provided us with your personal data, you have the full right to obtain confirmation as to whether DETECTIVES HISPANIA is processing your personal data, and specifically you are empowered to exercise the following rights that the data protection regulations recognize, in accordance with as provided therein:


– Right of ACCESS to your personal data.


– Rights to request the RECTIFICATION of inaccurate data.


– Right to request its DELETION when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

– In certain circumstances, you can request the LIMITATION OF THE PROCESSING of your data, in which case we will only keep them for the exercise or defense of claims.


– In certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to OPPOSITION to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.


– In certain circumstances and for reasons related to your particular situation, you can request your right to PORTABILITY of the data.


You can exercise such rights or request additional information by presenting a copy of an identification document and briefly stating your case and the right you want to exercise, by means of a letter addressed to DETECTIVES HISPANIA by means of a letter addressed to the address located at Calle Carcel Baja 19, 18001, Granada, Spain , or through the email address acastilla@hispania1950.com.


In addition, in the event that any of your rights has been violated, the interested party has the right to file a claim with the Spanish Agency for Data Protection (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the headquarters website of the AEPD: https://sedeagpd.gob.es/sede-electronica-web/.



8. Duration and modification of the Privacy Policy:


DETECTIVES HISPANIA reserves the right to modify, totally or partially, this Privacy Policy, publishing the changes on the Website. Likewise, it may make the modifications it deems appropriate without prior notice, being able to change, delete or add both the content and services it provides, as well as the way in which they are presented or located. Consequently, the general conditions/Policies that are published at the time the User accesses them will be understood as valid, they must be read periodically.


Regardless of the provisions, DETECTIVES HISPANIA may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the Website, without the possibility for the User to demand any compensation.


Legal notice drafted and supplied byPROTECTION REPORTSL, LOPD adaptation advisors, who reserves the corresponding legal actions against anyone who copies and uses the content illegitimately.


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